Video/Audio Streaming Executive Dashboard – monitors traffic, ratings, viewing habits

Sometimes a helpdesk dashboard takes the form of metrics that are presented directly to the user community. Service level reporting can be a difficult task for the help desk to perform. An automated approach such as a dashboard makes it possible.

The dashboard discussed at http://www.vitalstream.com/macromedia/reporting-dashboard.html provides monitoring of video and audio streams. Agencies would be interested in seeing the performance metrics of their hosted assets. Metrics include network status, file storage, bandwidth, keynote streaming perspective, top 10 files, traffic by geography, flash player version, concurrent viewers, etc. The user can also preview the stream. This is a great way to monitor in real time the efficacy of a marketing event. Think superbowl commercial.

Business Intelligence Dashboard

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