Identifying Enterprise Dashboard Metrics – process, templates, project structure

Enterprise Dashboard Topic: KPI Metrics

Ultimately, the discussion will no longer be about whether or not your business has an enterprise dashboard and will instead focus on what kind of dashboard it uses and which KPI reports it provides.

Thanks goes to a Dashboard Spy out there for this glimpse into one health organization's process for gathering user ideas for enterprise dashboard metrics and then rolling them out to the enterprise dashboard.

The first graphic is of the process used to implement a particular dashboard measure. It's a 6 step process of Identification, Submission, Selection, Development, Testing, and Rollout.

Digital Dashboard Project KPI 

This next screenshot is of the user requirements template for the proposed metric. The users are asked for the following: Metric title, description, look, assumptions, data source, update frequency, and Subject Matter Expert. 

Dashboarding Metrics

Here is a look at the team structure put together for this project. Note the composition of both the business and IT sides. Also, Goverance is key:

Dashboard Goverance

So what or who is The Dashboard Spy? As his about page states, The Dashboard Spy is just a guy interested in the design of enterprise dashboards. He could not find any executive dashboard design source books (or even screenshots of real business dashboards) and so set about creating his own. Finally convinced to post his extensive collection of dashboard screenshots online, he was amazed to find how popular it has become. If you have a nice screenshot of a digital dashboard, balanced scorecard, or any business intelligence graphic to share, please send an email to info _at_ Also check out The Dashboard Spy's favorite books.

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